Most of our orders are delivered within 5 to 12 working days.

When your order is shipped, we will immediately send you an email containing a tracking number. Using this
number you will be able to know where is your item and when it is going to arrive to you.
In case you did not receive this email, please email us at info@nuranprestige.com

Delivery costs at Nuran Prestige vary based on your location and the chosen delivery speed. Typically, shipping costs start at £5 and may vary upwards based on destination and selected delivery option. For orders exceeding £100, we provide free shipping. We also offer occasional special promotions. Additional charges may apply for expedited shipping choices.

No, you will not need to pay additional duties or taxes. The VAT is already included in the price of your order.

Nuran Prestige is excited to offer delivery to a growing number of countries. We currently ship to:

North America: United States, Canada

Europe: United Kingdom

Oceania: Australia

Middle East: Jordan, Oman, Bahrain, Kuwait, Saudi Arabia, Qatar

We are continuously working to expand our delivery services to more countries. Stay tuned for updates as we strive to bring our exquisite jewelry to an even wider global audience.

For specific shipping information to your country, please check our delivery details during checkout or contact our customer service team.

We strive to ensure all items are of the highest quality and offer a great brand experience. If you encounter a faulty or damaged item within 14 days, please email us at info@nuranprestige.com. We will urgently review the issue and find the best solution for you.

We offer 14-days after delivery return for your items.

To initiate a return, email us at info@nuranprestige.com using the same email address used to order the item. You can also contact us via our "Contact Us" page or send a WhatsApp message to +1 (917) 775-0698. We will provide the return address. Once we receive the items, you will receive your refund.

Nuran Prestige cannot be held liable for the loss of items during the return process. We recommend using a registered post service and keeping a record of the tracking details.

Nuran Prestige accepts a variety of payment methods, including Visa, Mastercard, American Express, Discover, UnionPay, Apple Pay, Google Pay, and Shop Pay. This ensures a convenient and secure checkout process for most customers.

You can contact us at Nuran Prestige in several ways. Email us at info@nuranprestige.com for inquiries and support. Alternatively, reach out via our "Contact Us" page on the website or send a WhatsApp message to +1 (917) 775-0698 for personalized assistance.